All diagnostic and clinical data (e.g. texts, images, videos) uploaded or submitted to our website are voluntary and any personal information relating to patients must be anonymized unless documented informed consent has previously been obtained from the patient (any recipient of health care services). You can find more information in the Terms of Use.

When you delete a case, you will erase all records of the case.  The case will be permanently removed from our system and become irretrievable.

Only you have access to the data unless you share the case with someone else. Before making your case data available to others, make sure that you have obtained your patient’s permission to do so. In some countries (for example in the European Union) explicit patient consent is required before any data can be shared.

When you share a case with another user, the user is granted read permission to your case. This means that they can access your case through their personal Case Cloud in the area “Cases shared with me”. You can discontinue their access at any time by removing them from the list of users with whom you share your case.

We regularly update and patch our systems to ensure their compliance with current security standards. The data you enter/upload are stored on our own servers and can only be accessed through tunneled sessions via your user account. If you do not forward your account details to others, your data are safe with us.

The data (text and images) that you provide are stored in your Case Cloud case. The data are transmitted via a secure connection and remain protected, which means only you have access unless you share the case with someone else or change the access permission settings.

The ownership of the data will always remain with you (on behalf of the patient who is the data origin).  The ITI will never claim any rights or ownership pertaining to this data. We only host the data for you.

While we protect your data against unauthorized access by others, you must make sure that you have obtained permission from your patient to enter it on our systems. Depending on local legal regulations (for example, in the European Union), you may need explicit written consent from your patient before you can share their data on a third party system. The ITI does not assume any responsibility for the data you upload to your Case Cloud.